Our goal is to respond to you as quickly as possible with the most thorough information available to us.

All jewelry is under warranty from 2 months of date of purchase, and exchangeable only once, if necessary.

For problems or questions concerning your account or order, contact us at: info@matrixmatters.com

or by mail:

Matrix Sales
11314 4th Ave W.
Suite 205
Everett, WA 98204